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We use cookies to enable you to get more out of our website. Cookies are small units of data temporarily stored on your computer or mobile device to increase your website experience. Cookies do not contain any personal information about you and cannot be used to identify an individual user. A cookie often includes a unique identifier, which is an anonymous number (randomly generated) stored on your device. Some expire at the end of your website session; others remain on your computer for longer.

 

Types of cookies

 

First-party Cookies

First-party cookies are set by the website you are visiting and they can only be read by that site.

 

Third-party Cookies

Third-party cookies are set by other organizations that we use for different services. For example, we use external analytics services and these suppliers set cookies on our behalf in order to report what’s popular and what’s not. The website you are visiting may also contain content embedded from YouTube, for example, and these sites may set their own cookies.

 

Why should I allow cookies?

  • The information contained in cookies is used to improve services for you, for example:
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  • supporting the My Collection functionality
  • allowing the video player to function properly
  • measuring how many people are using services, enabling those services to be made easier to use and ensuring there's enough capacity to keep them fast; analyzing anonymized data to help us understand how people interact with the different aspects of our online services so we can make them better

What if I do not accept?

If you decide not to accept cookies, certain features of this website may not be displayed or not work properly. This will restrict what you can do on our site and may have an impact on design and user experience.

Examples of features that may be affected:

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Cookies set on this website

Others

In addition to the cookies listed above, other (third-party) cookies can be used in (external) content that is embedded in this website and uses technologies such as iFrames, JavaScript or similar. If you consent to cookies, you also agree that such content may use cookies. Henkel has no control over third-party cookies and, apart from any legal regulations, assumes no liability for such cookies. Please visit the third-party website for more information.

 

The example implementation of a web chat by Cognigy.AI is published here as open source: https://github.com/Cognigy/CognigyWebChat.

 

Webchat automatically generates random user IDs and session IDs to keep a conversation going.

 

These random IDs are stored in local web storage so that the browsers can safely store key / values.

 

Cognigy.AI's flow-based conversion design process enables measurement of user experience with built-in features such as logging and analysis.

 

These range from performance-related indicators (e.g. execution time) to platform-specific measurements (e.g. misunderstood sentences).

 

Further information and a detailed list of the saved data can be found under the following links:

https://docs.cognigy.com/docs/odata-analytics-endpoint#section-connecting-from-excel-or-powerbi

https://docs.cognigy.com/docs/logs

https://cognigy.ai/

 

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