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Third-party Cookies

Third-party cookies are set by other organizations that we use for different services. For example, we use external analytics services and these suppliers set cookies on our behalf in order to report what’s popular and what’s not. The website you are visiting may also contain content embedded from YouTube, for example, and these sites may set their own cookies.

Why should I allow cookies?

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Cookies set on this website


In addition to the cookies listed above, other (third-party) cookies can be used in (external) content that is embedded in this website and uses technologies such as iFrames, JavaScript or similar. If you consent to cookies, you also agree that such content may use cookies. Henkel has no control over third-party cookies and, apart from any legal regulations, assumes no liability for such cookies. Please visit the third-party website for more information.

The example implementation of a web chat by Cognigy.AI is published here as open source:

Webchat automatically generates random user IDs and session IDs to keep a conversation going.

These random IDs are stored in local web storage so that the browsers can safely store key / values.

Cognigy.AI's flow-based conversion design process enables measurement of user experience with built-in features such as logging and analysis.

These range from performance-related indicators (e.g. execution time) to platform-specific measurements (e.g. misunderstood sentences).

Further information and a detailed list of the saved data can be found under the following links:


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